IT Support Services
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Obsessive Support®

The hallmark of the Visory experience, our dedicated team of professionals provides a high degree of support for all your IT needs

Managed Infrastructure

Leading edge solutions that are always working to maintain the integrity of your firm’s IT backbone

Managed Security

Best in class security to protect your firm’s data and technology

Microsoft Resource Center

Tips, advice, and industry insight from our team of accountants and business owners to yours.

We’re here to help. Contact us for a consultation.
Application Hosting
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QuickBooks Online

Bypass the wait time and access Visory’s Obsessive Client Support®

Quickbooks

Take your business to new heights with Visory’s flexible QuickBooks hosting solutions

Sage

The same Sage you work in every day, only better

GoldMine

An affordable CRM for small- and medium-sized businesses, built to support your sales, marketing and customer service needs

Tax

Revolutionize your next tax season with added efficiency and mobility

Liscio Client Communication

Liscio mobile app streamlines client communications and makes security automatic.

3rd Party Applications

Access critical applications that are integrated seamlessly into your workflow, conveniently hosted on the same server

Cloud Platforms

Access affordable enterprise-grade hosting solutions with none of the IT burden

Watch your firm grow with the ultimate ease of access, security and flexibility.
Managed Services
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Managed Security

We’ll help you develop and implement the right cybersecurity policies and protocols to keep your firm secure and in compliance with regulatory guidance

Managed Infrastructure

We’re here to manage your firm’s IT activity, safeguarding the integrity of your infrastructure and devices, so you don’t have to

Let’s talk about keeping your business and your data secure.
Cybersecurity
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Managed Security

We’ll help you develop and implement the right cybersecurity policies and protocols to keep your firm secure and in compliance with regulatory guidance

Zero Trust

Security that ensures everyone granted access is who they claim to be

Awareness Training & Testing

Educate and train your most important last line of defense – your people with Visory and industry-leading KnowBe4.

End Device Protection

Protection where people and their machines intersect

Multifactor Authentication

Secure access to your data with multiple verification checks on identity, reduce the risk of compromise, prevent cyberthreats

Written Information Security Plan (WISP)

Get started on a robust security plan with a WISP for your business

No firm is too big or too small for a data breach or a cyberattack. Let’s talk about your security.
Compliance
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Tax & Accounting

IRS 4557

Other Businesses

Complying with state and federal privacy regulations and more

Contact us to learn more about how we keep your business safe and in compliance
QB Desktop, QBO

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O365

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Liscio

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Knowbe4

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Customer Support

Swizznet Customer Support Solutions

Our support hours:

7 am – 8 pm CT, Monday – Friday
Troubleshooting, file restore requests and general support are available during our office hours

24/7 After-Hours Support
Emergency after-hours support is always available by calling us at 1-888-794-9948, x 2. If you can’t login, can’t access files or applications, or are having other issues, you can reach us here at any time.

Swizznet Status

This page will provide status on Swizznet platforms.  This page will be updated during extended periods of maintenance or incidents to keep Swizznet customers informed.

Support Tools

Remote Support

Knowledge Base

Getting Started Guides

Submit a Support Ticket

Best: The fastest way to reach us is by email. Click the Email button below.

By phone: Use (888) 794-9948 ext. 2

Please note: Unless you are responding to a request from a technician about an open ticket, please do not email individuals directly for help and support. The fastest road to resolution is through the general help email, which is routed to our entire team. Emailing just one person can increase your wait time significantly, particularly if the technician is out of the office or busy on another matter.

Support Hotline

We’re committed to being there when you call, but there may be occasions when voice mail is needed. Please be assured that your voice mail messages are immediately routed to your support team, who will get back to you as quickly as possible.

Online Chat

Chat directly with one of our customer support associates

Billing Questions

Have questions about your invoice from Visory? Contact our billing department directly.

Client Downloads

Citrix Workspace App for PC

Citrix Workspace App for Mac

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Live Customer Support

If you’re a Visory client with a question or concern, don’t wait – reach out to us! Our team is here to bring thoughtful resolution to your issues quickly.

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